A salon located in a five-star hotel in Delhi will have to pay Rs 2 crore compensation to a model for cutting wrong hair. The National Consumer Disputes Redressal Commission (NCDRC) has admitted that the salon gave the wrong hair treatment to a female model. Due to this, his hair got damaged. In such a situation, the NCDRC in its order has asked the model to pay Rs 2 crore as compensation within 8 weeks. A bench of Chairperson RK Aggarwal and Member Dr. SM Kantikar said that women are emotionally attached to their hair, for which they also spend a lot of money.
What is the matter: The complainant Aashna Roy had reached a salon located at ITC Maurya in Delhi to get her haircut in April 2018. He instructed the staff present in the salon to cut the hair 4 inches at the back by keeping long ‘flix’ from the front. Despite this, his hair was cut wrongly. When she complained to the salon management, Aashna Roy was offered free hair treatment.
Had a demand of 3 crores: Aashna claims that due to the high amount of ammonia during the treatment, her hair was permanently damaged and she started having severe itching in her head. On this, the model complained to the NCDRC and demanded 3 crore compensation. In this case, the Commission has held that the hair has caused serious damage to the model. The commission has ordered the hotel that if it gives 2 crores as damages to the model, then justice will be done.